Privacy Policy

Heaven Solar Energy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.heavensolarenergy.com and use our services.

1. Information We Collect

1.1. Personal Information: When you visit our website or engage with our services, we may collect personal information such as your name, email address, phone number, postal address, and payment information.

1.2. Non-Personal Information: We may also collect non-personal information automatically as you navigate through our website. This may include usage details, IP addresses, browser type, and other technical data collected through cookies and other tracking technologies.

2. Use of Information

2.1. We use the information we collect, including personal information, to:

• Provide and deliver products and services, including consultation, installation, and maintenance of solar energy systems.
• Process transactions and fulfill orders.
• Respond to inquiries, requests, and customer service inquiries.
• Improve our website and services.
• Communicate with you about products, services, and promotions.
• Comply with legal obligations.

3. Disclosure of Information

3.1. We may disclose your information to:

• Service providers and contractors who assist us in providing our services and operating our business.
• Third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Law enforcement authorities or government officials when required to comply with legal obligations or to protect our rights.

3.2. We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Security of Information

4.1. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

4.2. Despite our efforts to protect your personal information, we cannot guarantee the security of your information transmitted to us over the internet. Any transmission of personal information is at your own risk.

5. Your Choices

5.1. You can choose not to provide certain personal information, but this may limit your ability to use certain features of our website or services.

5.2. You may opt-out of receiving promotional emails from us by following the instructions provided in the email.

6. Third-Party Links

6.1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

7. Children’s Privacy

7.1. Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

9.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at  +91 90811 00296 / +91 99795 32167.